Rules & Terms and conditions include the following;

§ The organiser of the trips is Fiskahummer.nu,

§ The trip/arrangement is paid to Fiskahummer.nu no later than 10 days, according to invoice, after the end of the trip/arrangement. If payment is not made by invoice, it must be made at the latest on site before departure or to our bank giro.

§ Ordering can be made orally or in writing. The company must confirm receipt of the order in writing, e.g. by electronic mail, in order for it to be invoked by the customer. The confirmation should specify the price and what has been ordered, e.g. premises, furnishings, equipment, meals and refreshments, hotel rooms, any transport, special equipment, special requests, time for access to premises, wardrobe service, etc.m.

§ Travel cancelled due to severe weather or technical failure of the boat is replaced with a new trip on another date. Fiskahummer.nu does not compensate for any other economic damage caused by cancellation.

§ Fiskahummer.nu has a personal insurance through Bohusläns general insurance and county insurance for all passengers/guests that apply as a supplement for own home insurance or corporate insurance in case of damage.

§ Fiskahummer.nu reserves the chance to depart for different pickups and return times for the trip that may occur during unforeseen events. Financial compensation is not payable for this.

§ Fiskahummer.nu has no strict liability for property held in boats, hotel rooms or in conference rooms. However, should it appear that the company or its employees acted negligently or negligently or otherwise had been guilty in the presence or damage of property, the company is responsible for the property (s).

§ Cancellation:

  • If cancelled later than 45 days before the scheduled date, a fee of 30% of the price of the event is VAT.
  • In case of cancellation later than 30 days before the scheduled date, a fee of 50% of the arrangement's price VAT be withdrawn.
  • In case of cancellation later than 14 days before the scheduled date, there will be no refund of the event's invoiced amount.

However, an equivalent trip or arrangement may be rebooked within one (1) month after cancellation.

§ The relevant safety regulations must be communicated to passengers before departure by Fiskahummer.nu personnel on the boat. The safety regulations shall be followed by passengers, if passengers do not comply with them, no financial compensation shall be paid for any damage.

§ Force Majeure

Strikes, lockouts, fire, significant restrictions on supplies or other circumstances beyond the control of the undertaking, the company entitles the undertaking to terminate the contract without obligation to pay damages.

Our certificates: Fb 8, Mb 8, HSF
Personal insurance and all safety equipment is available.

The Personal Data Act (GDPR);

Your personal data is handled in accordance with the applicable provisions of the General Data Protection Regulation (GDPR).
Personal data is collected only on a commercial basis that you provide to us in the course of a mileage or a registration to our newsletter. Data collected are mail addresses, billing addresses & organisation number (we never collect any social Security numbers) our customer register is not shared with any other party, or is resold, the information is used to complete the booking confirmation and Invoicing you as a customer. If you do not accept this, please contact us at info@fiskahummer.nu
We do not post any personal data in our records, but when booking an arrangement or activity, only the information is entered in our customer register, the information is not shared with any other party.
Your personal data is securely stored in our ERP system on our own server, no data from our ERP system is located with third parties.
The purpose of our register is to be able to contact you by telephone, mail or e-mail. (E-mail only if you have approved e-mail)

Fiskehummer.nu c/o Marstrands Nytta & Nöje AB thins out their records according to current law at the time and deletes all data when storage needs no longer exist.

You as a customer decide on your personal data, you have the right to request extracts from us as a company of current stored data and revoke the consent to the storage at any time.