Terms & conditions include the following;
§ The organizer of the trips is Fiskahummer.nu,
§ The trip / event is paid to Fiskahummer.nu no later than 10 days, according to invoice, after the trip / event is completed. If payment is not made by invoice, it must be made on site before departure or to our bank account.
§ Orders may be placed orally or in writing. The company must confirm receipt of the order in writing, e.g. by electronic mail, in order for it to be relied upon by the client. The confirmation should specify in detail the price and what has been ordered, e.g. premises, furnishings, equipment, meals and refreshments, hotel rooms, any transportation, special equipment, special requests, time of access to premises, cloakroom service, etc.
§ A trip that is canceled due to severe weather or technical failure of the boat will be replaced with a new trip on another date. Fiskahummer.nu does not compensate other financial damage that arises from a canceled trip.
§ Fiskahummer.nu has a Personal Insurance via Bohusläns allmäna Försäkringar and Länsförsäkringar for all passengers / guests that applies as a complement to your own home insurance or company insurance in case of damage.
§ Fiskahummer.nu reserves the right to deviate pick-up and return times for the trip that may occur during unforeseen events. Financial compensation is not paid for this.
§ Fiskahummer.nu has no strict liability for property stored in boats, hotel rooms or conference rooms. However, should it turn out that the company or its employees have acted recklessly or negligently or otherwise been guilty of property occurring or being damaged, the company is responsible for the occurring/damaged property.
§ Cancellation:
- Cancellations made less than 45 days before the event will be subject to a 30% VAT charge.
- Cancellations made less than 30 days before the date of the event will be charged 50% of the event price VAT.
- In case of cancellation later than 14 days before the scheduled date, no refund of the invoiced amount of the event will be made.
However, an equivalent trip or arrangement may be rebooked within one (1) month of the cancellation.
§ Applicable safety regulations must be communicated to passengers before departure by Fiskahummer.nu staff on the boat. The safety regulations must be followed by the passengers, if the passengers do not follow these, no financial compensation will be paid for any damage.
§ Force majeure
Strikes, lockouts, fires, substantial reductions in supplies or other circumstances beyond the company's control entitle the company to terminate the contract without liability to pay damages.
Personal insurance and all safety equipment is provided.
the General Data Protection Regulation (GDPR);
Your personal data is processed in accordance with the applicable provisions of the General Data Protection Regulation (GDPR).
Personal data is only collected under commercial grounds that you provide to us when you contact us or sign up for our newsletter. Information collected is email addresses, invoice addresses & organization numbers (We never collect any social security numbers) Our customer register is not shared with any other party, or sold on, the information is used to fulfill the booking confirmation and invoice you as a customer. If you do not accept this, please contact us at info@fiskahummer.nu
We do not add any personal data to our records, but when booking an event or activity, only information is entered into our customer register, the data is not shared with any other party.
Your personal data is stored securely in our business system on our own server, no data from our business system is located with third parties.
The purpose of our register is to be able to contact you by telephone, post or email for our own purposes. (e-mail only if you have agreed to be contacted by e-mail)
Fiskehummer.nu c/o Marstrands Nytta & Nöje AB deletes its registers in accordance with the law in force at the time and deletes all data when the need for storage no longer exists.
As a customer, you are in control of your personal data, you have the right to request extracts from us as a company currently stored data and to withdraw consent to the storage at any time.